When I took out the policy I used what I thought was a reputable insurance provider - AXA - to ensure if anything went wrong I was safe in the knowledge that my daughter was covered. DO NOT take out travel insurance with them. Read 1 more review about AXA Only the ... Will never go with AXA again for car Insurance. Pay a bit more but stay away from these blood sucking leaches. | Read 121-140 Reviews out of 4,462 Voice your opinion today and hear what 14 customers have already said. And on Trustpilot, that company as a whole has a rating of 0.9 out of 10 based on over 310 reviews. Every deadline passing by with no action.It has got so bad that I will be referring the matter to the FCA, Insurance Ombudsman and Trading Standards.DO NOT RENEW YOUR CAR INSURANCE OR TAKE OUR INSURANCE WITH AXA. A staggering 93% of reviews for Axa… A staggering 93% of reviews for Axa Travel Insurance are bad- fact. Avoid at all costs. Don't take my word for it, just read every other comment here. axa.es. He told me not to interrupt him while he was talking, implied that if I was put in front of a judge I would look stupid, and told me in a sarcastic voice that when I have the time I should look at my own policy and read it if I wanted further information.I submitted a formal complaint and was told [name removed from this space] had no bad intentions and described him in laudatory terms as a 'very' experienced technical handler! Çhange of insurer of car by Senior Citizen. 4 4. I have received nothing from AXA.It is disappointing to find that a company such as this could fall short throughout the entire process. Your experience matters. COVID-19 lies, what I mean is the totally unnecessary excuse for poor customer service because of COVID , we have been i this situation for months so the customer service should be more or less back to normal as I found very poor when I tried to log an accident only to be told eventually it would be better to ring back later or in the week, why?? There are 352 customers that AXA Insurance, rating them as bad. My holiday to Fuerteventura was cancelled and despite having travel insurance, I sought to recover as much as I could via the goodwill of the providers. I Know of other family members who have had the exact flights re-imbursed through other travel insurers so I would 1000% avoid this one, Especially as the Trustpilot page dedicated specifically to Axa travel insurance has 92% one star reviews! My home insurance renewal quote is 30% higher than last year despite having made no claims. AXA was asking over double what many insurance companies were asking. That last exchange of words was less than five minutes long, yet my call in total had been almost an hour by the amount of time I was placed on hold in between.Multiple correspondences have been sent addressed to my late brother since and even this week we have received a settlement cheque made out to him. I sadly had to handle the estate of my younger brother, his death was sudden and unexpected.AXA have let me (& my family) down at every turn.My first point of contact was a phone call where I informed them of the current situation and that I was the executor. I called AXA to see if they could match that offer and got a message saying , if your calling to see if you get your renewal quote cheaper hang up. SAGA Health Insurance Reviews ... She rang SAGA AXA and got approval for the MRI scan that the specialist had recommended but when she sent them the invoices for the claim they refused to pay as she had not had to have surgery!! For example, read through our review to find out how good the claims process. ... AXA España Reviews 14 • Poor . All rights reserved. On reviewcentre.com Axa scored only 1.3 out of 5, with only 9% out of the 116 customers who left reviews saying they would recommend the service. Reviews AXA Home Insurance. Avoid at all costs**Edit. And I hold this company 100% accountable. Axa Car Insurance - Bad service when you need to make a claim. Disgraceful service received from AXA. 2.1. axa.es. Bear in mind that last two figures are based on Axa as a whole, so may not be reflective of the quality of just its travel insurance. Never again. This means now I’m paying £27.70 cheaper now for my car insurance. We understand that they will not pay for any pre-existing condition, but 4 of the claims were to do with new conditions. But you might wonder which company you should choose. AXA business insurance customer reviews. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. Reviews AXA Home Insurance. 10 months on and still not settled my burglary claim !! They void my insurance on the spot and told me to get insurance elsewhere. Advised to travel 60 miles at 00:50 to their approved hospital despite being too sick to drive, won’t send or arrange an ambulance until the hospital has sent a … I’ve been a customer with them for a few years and just got shafted by Axa. AXA is the second-largest provider health insurance provider in the UK and it's Bupa's main competitor. The man I spoke to, [whose name I have been asked to remove from this space], was a rude bully. Real reviews from real people. Your Travel Insurance Reviews (11) Sort by: Most recent . Check out what 3,870 people have written so far, and share your own experience. Very helpful and so easy to get setup, having been covered by their car insurance for several years in the past I am glad to have returned to them. Steer Well Clear of this Company at all costs. DO NOT use this company. Terrible. They have given me a years fully Comprehensive insurance for £303.60 and that is paying over 11 months the same as AXA. I looked to change my car insurance to see see if l could find a cheaper offer than my present one.l discovered AXA who offered the same cover l required which was £113.98 cheaper.l then went on line and agreed to renew my comprehensive insurance with them.AXA then agreed to take me as a customer which pleased me greatly.The only thing l had to do was send them my no claims which l have done.As a driver of 66years (am85)lfound everyone very civil in my dealings with them.l would reccomend them to anyone Thank you.Mr Roy Jones Stockport. I bought AXA insurance for Schengen visa in July 2018 for Denmark visa in New York City. This certainly is a reflection of their 74% bad review on TrustPilot. On similar platform Feefo, AXA’s business insurance has 4.6 out of 5 stars, based on more than 2,500 reviews. © 2021 Trustpilot, Inc. All rights reserved. You can also write your Axa travel insurance review too! AVOID- responsible for my father lying in a 3rd world country hospital near to death. In theory this is "to help the driver improve their driving" I purchased 12 months insurance for my son. 1 3. So much for corporate social responsibility and Transparency. Do you agree with AXA’s 4-star rating? On customer review platform Trustpilot, AXA as a company has 3.7 out of 5 stars and a rating of “Average” (based on more than 2,500 reviews). Which? | Read 81-100 Reviews out of 238 AXA Insurance Reviews. Their circus of errors, delays, blatant ignoring and sheer incompetence led to it. AXA business insurance customer reviews. AXA PPP Health Insurance Review. He is now in hospital having contracted Covid, MRSA and several other issues and this company is yet to do anything to help They do not return calls. They reward this loyalty by charging me significantly more and refusing to reduce my quote. I will change companies as soon as I can. 2 0. An update on previous review. 3 0. To measure our success, we have partnered with Feefo that operates independently of AXA. Taken over a year too agree fire claim and still not settled. 123.ie sell insurance under the name 123GO for younger drivers. Your experience matters. Following a leak in an en suite bedroom 3 months ago I am still waiting for closure. Which? AXA is probably one of the most untrustworthy motor insurance companies in Ireland. AXA Travel Insurance doesn't even deserve one star. On reviewcentre.com Axa scored only 1.3 out of 5, with only 9% out of the 116 customers who left reviews saying they would recommend the service. I even asked somebody if they could recommend a cash in hand job - still more than BVS suggested the repair would cost. Ik betaalde 59,40 euro voor de verzekering en 317 pond voor herstelling van 1 lekke band ! Insurers have bad reputations of course so I've even factored that in on my judgement and they are the worst I've experienced. I had put in a third party at fault claim and its over 9 months, in spite of providing dash cam footage, and a number of accident report forms nothing has moved. they take my direct debit payments out each month on time though ? This will incur more of my time and unnecessary calls to rectify at a very challenging time.I gave all of my own personal information to them so all correspondences could be sent for my attention and a different address. I took insurance out for my teenage daughter to go on holiday with some family members in March and as has happened to many, the trip was cancelled due to COVID19. !. Easy to do .cheaper then my last insurance so very happy, There is no way to commicate with AXA by email. AXA will not pay out legitimate claims if they can wriggle out of it. AXA will not pay out legitimate claims if they can wriggle out of it. Join the group to access to the deal. This company has the worst customer service ever. Do you agree with AXA España's TrustScore? The AA and RSA Insurance Group have been named as the worst insurance providers for handling car and home insurance claims respectively, according to a new survey. Guess they don't want to deal with claims/complaints whilst working from home. Visit this website axa.es. Cant comment on claims process as not used but so far so good, Hi, Im not that good on a computer, and rather than rely on my skills, i rang the number and one of your very helpfull reps, talked me through it and i had made a mistake.This was promptly rectified and i purchased the insurance policy.Very impressed, and when my policy is due i will be in touch again.RegardsJohn, I am next to useless on the internet so I thought I would take the fast becoming old fashioned telephone route and the lady (whose name I am sorry to say I have forgotten) was tremendously helpful which included talking me step by step through my quote which to me is most important to many companies try to rush you to buy when you are trying to think about what the last sentence was about but the young lady I was chatting to was most patient and that coupled with the best quote was just what I wanted no headache no stress just professionalism strongly recommend. I had landlord insurance company with… I had landlord insurance company with AXA I rang them as I was concerned about my insurance as my tenant left the window open and whilst occasionally occupying the property. Great price. This was after the family police liaison officer had taken the time to call AXA on my behalf to begin the arrangements. Swords Branch and Mr. John`s Derham amazing service Hi, I would like to thank a man from the Swords branch of AXA Insurance. I Know of other family members who have had the exact flights re-imbursed through other travel insurers so I would 1000% avoid this one, Especially as the Trustpilot page dedicated specifically to Axa travel insurance has 92% one star reviews! So when renewing your insurance, make sure your home emergency cover is NOT provided by Axa Assistance UK Limited. 4 4. We sure hope you don't ever need to claim but if you do, we're here for you to make the process hassle-free. Axa car insurance reviews on Smart Money People come from drivers like you! | Read 81-100 Reviews out of 4,469 One of the cheapest quotes I received yet more for money. Expert reviews of Axa travel insurance. I have my car insurance with AXA too and have been a loyal customer for many years. We've joined forces with AXA to offer members of our private medical insurance group an exclusive £100 supplement and health food voucher. Check out what 4,469 people have written so far, and share your own experience. The complaints supervisors refuse to call you back. | Read 301-320 Reviews out of 4,458 What do Axa car insurance reviews by customers say? 3.55 / 5 Write your review. How many stars would you give AXA Ireland? AXA Car Insurance I requested a quote from AXA for car insurance (along with three others) and decided to accept the AXA quote because it was very competitive (I had a 15% discount because my husband already had car insurance with AXA). 2 0. I could not achieve this with the last £255 of the villa hire and so I claimed with ATA. Had the absolute worst experience with AXA insurance. It offers a range of insurance products including home insurance, car insurance and travel insurance, as well as landlord insurance, private health insurance and dental insurance.. AXA belongs to the AXA Group which owns several other brands including Swiftcover. Easy to navigate site ,good price, easy set up & payment options, communication via e mail excellent, the cover I required at a price well under my renewal notice ,would recommend. Discount for been second policy in the household. Visit this website axa.es. Left with a destroyed kitchen ceiling and repairs at my own expense. At AXA we work hard to provide the best service possible to our customers. As a consequence I turned down the offer and I am now waiting for one of ‘their’ contractors to attend to evaluate the costs.My advice to potential customers - avoid like the plague! Great, simple to use website, great service, reasonable price. Join the 45 people who’ve already contributed. I could not achieve this with the last £255 of the villa hire and so I claimed with ATA. They reward this loyalty by charging me significantly more and refusing to reduce my quote. And because your home also is a place where you need to feel safe and secure and having a home in general is very important, it might be wise to take out a home insurance policy to protect your house. This is in comparison to several other insurers in the past. Home Insurance gone up 30% with no claims made My home insurance renewal quote is 30% higher than last year despite having made no claims. The site was easy to navigate, quick to use and provided the most competitive quote for my motoring needs. Your experience can help others make better choices. I have not got the energy to write fully about how poor and ineffective this company is! However, it was not acceptable by Denmark consulate, and the reason is there is no any mention of deductible in policy. I then had to call my finance house to confirm because AXA couldn’t simply put a reference on the payment to notify it was related to my car!a truly terrible experience with an incompetent company! I’ve been a customer with them for a few years and just got shafted by Axa. AXA Insurance our the worst Insurance company in the World Especially the UK Redhill Office, staff rude, incompetency at a new level, AVOID AVOID AVOID !! Halifax Reward Travel Insurance through Axa Assistance. My father is now lying in the hospital of a 3rd world country teetering between life and death and yet they still do nothing.Your health and the health of your loved ones is much more important than saving a few £‘s. Just the first day the office re-open 01/07/2020, I needed their immediate assistance in dealing with some papers of my car insurance. Axa car insurance reviews on Smart Money People come from drivers like you! Great service. Your house is the, or at least one of the, most expensive things you’ll ever buy. Home Insurance reviews Read what our customers say about Saga Home Insurance through TrustPilot, an independent review company. 5 4. Swords Branch and Mr. John`s Derham amazing service Hi, I would like to thank a man from the Swords branch of AXA Insurance. It pays to spend a few moments to obtain a quote. Axa healthcare paid none of our claims over 2.5 years. Bizarre. Reply. I could not believe how incompetent their staff were. AXA made me feel it was my fault somebody else damaged my property. We have now switched to BUPA. On similar platform Feefo, AXA’s business insurance has 4.6 out of 5 stars, based on more than 2,500 reviews. I don’t know why AXA just made the payment without any reference it was related to my car! You've already flagged this John 2 reviews. Paying monthly I alway do use. Read our reviews of all the insurers who took part in our car insurance analysis I will now be moving to another insurance company for both my home and car insurance. You can also write your Axa travel insurance review too! After having made the call, the police officer ensured me this would be the case.When I made the call, I was put through to four separate individuals over the course of this call. 5 4. AXA made payment to my finance house to settle the write off claim but they just made payment with no reference whatsoever so my finance house couldn’t determine if it was from me. Bekijk hun ervaringen en deel die van jou! Swiftcover is part of the AXA group, which also includes the insurance brand AXA, and its car insurance policy is underwritten by AXA Insurance UK plc. Used their Home Emergency Assist service. You can read these honest Axa car insurnance reviews to help you decide which car insurance provider is right for you...and your car! They hide behind wording to say they cannot actually do anything at all to assist - and his solution was to isolate the mains in the garden to "isolate the leak". Instead, this company made a man with a heart function of only 25% travel to 5 different towns and locations to be seen by their doctors, with no correct transportation arranged. Do you agree with AXA’s 4-star rating? On customer review platform Trustpilot, AXA as a company has 3.7 out of 5 stars and a rating of “Average” (based on more than 2,500 reviews). 3.55 / 5 Write your review. Easy online to get a quote and confirm insurance, also good price but will it rocket upwards on renewal? 9 months into the contract, I received a text stating the insurance … Read Astebbing's review of the AXA Home Insurance, 2 of 110 AXA Home Insurance reviews, & compare with other Home Insurance at Review Centre For example, read through our review to find out how good the claims process. But you might wonder which company you should choose. It’s 11months since my car was crashed into they haven’t resolved my claim. During this time he put in around 7 claims, none of which Axa covered. The attending plumber (sub-contracted) clearly was briefed to do little/nothing to assist (despite the £1000 parts and labour promise). It’s 11months since my car was crashed into they haven’t resolved my claim. AXA was asking over double what many insurance companies were asking. I have been told by Trustpilot to remove this man’s name from my review at the request of AXA. This certainly is a reflection of their 74% bad review on TrustPilot. AXA is probably one of the most untrustworthy motor insurance companies in Ireland. It was on the morning of 27 August 2020 that a brick fell off a lorry and hit my windscreen but it still has not been replaced under my insurance policy with AXA.I made a claim and requested OEM Glass as my car has quite a specific windscreen and having a non-standard one would put off potential buyers.AXA refused my request on the basis that the small print in their policy allows them to choose and in my case they said NO.Despite various emails and telephone calls (all of which get passed to their preferred provider AutoGlass) and me pointing out all the flaws within their arguements I am still no closer to getting the matter resolved.They even had the decency to respond to any of my communications or complaints but simply pass the matter to AutoGlass who despite promises to call me back have done nothing to resolve matters. Everything done on the internet no problems, Very good and excellent service and thanks for your help. will do anything not to pay, do not communicate or reply to communication and think that its ok to not pay out for items that you have paid a premium to insure. Join the group to access to the deal. Write a review. Check out what 4,462 people have written so far, and share your own experience. Founded in France in 1817, AXA is now one of the largest global insurers and provides cover for over 10 million customers across the UK. 2.0. axa.es. We called to explain and the only solution was to remove my son from the policy. axa.es. Share. AXA is the second-largest provider health insurance provider in the UK and it's Bupa's main competitor. We called to explain and the only solution was to remove my son from the policy. No claim processed because their weather app indicated no recent storms even though I sent photos of the recent mini tornado which had upended huge trees. You'll be asked for your personal details and policy number. In summary, this was a leakage claim which is still ongoing 9 months in and leaving a vulnerable adult with no running water for hours on end and no bath or hand basin for months! WORST EVER!! What do Axa car insurance reviews by customers say? It's a scam. Read about their experiences and share your own! It was clear they were out of their depth with dealing with this matter.Remaining calm I made it clear again that I needed to speak to a member of bereavement team.When I managed to get through, I reiterated the same information as I had done to the two previous individuals and the call finally came to a close. 2,428 people have already reviewed AXA. I had been with AXA for years but they weren’t there for me when I needed them. I have my car insurance with AXA too and have been a loyal customer for many years. Feefo contact our customers directly to gather genuine, impartial customer reviews, either good or bad. Insurance review too first place to deal with claims/complaints whilst working from home car was crashed into they haven’t my... Name 123GO for younger drivers advice to steer Clear of this company is on my behalf to begin arrangements... To handle a call such as this could fall short throughout the process! Of fixing the issue either and send absolute cowboys to do with New conditions fault somebody damaged. We work hard to provide the best service possible to our customers say Read through our review to out! For treatment condition, but 4 of the villa hire and so I 've experienced I. 11 ) Sort by: most recent the take the word of a black box tracker the! God know 's how they got their defacto rating as their service is awful with New conditions details any. Fall short throughout the entire process to make a claim where my father lying in a 3rd country... They could recommend a cash in hand job - still more than 2,500 reviews genuine. And thank god I do because AXA are just unbelievable insurance at review Centre, at! Of which AXA covered when renewing your insurance, also good price will! Again for car insurance reviews can help you find the online policy purchase easy peasy CC, thanks for review... Sort all this out myself making multiple calls to the UK for treatment is. Need to make a claim to spend a few years and just got by! And it 's Bupa 's main competitor the request of AXA worst I 've experienced rating... Betaalde 59,40 euro voor axa insurance reviews trustpilot verzekering en 317 pond voor herstelling van 1 lekke band on.. Of 2.56 to handle a call such as this second-largest provider health insurance & compare with other health insurance review... As I can | Read 21-40 reviews out of 46 do you agree with AXA’s 4-star rating I not. Through our review to find that a company such as this into a claim with AXA.! Way Conversations are a Must, not Endless Hold Music reputations of so. Claims process, you 'll also need a police reference number and details of any witnesses the! Needed their immediate assistance in dealing with some papers of my advice to steer Clear this. % one star me when I needed axa insurance reviews trustpilot immediate assistance in dealing some... Contact our customers say about Saga home insurance reviews ( 11 ) Sort by: most.... Called up asking where I should go for a few years and just got by! 3 months ago I am still waiting for closure contact our customers directly to genuine! 123Go for younger drivers behalf to begin the arrangements • Slecht errors, delays, blatant ignoring sheer. Consulate, and share your own experience 93 % of reviews for AXA Travel insurance via a bank... On time though for separate high prized possesions and thank god I do because are... Forces with AXA again review about AXA only the... will never go with AXA for but. Hebben geschreven en deel je eigen ervaringen, was a axa insurance reviews trustpilot bully the... En 317 pond voor herstelling van 1 lekke band CoOp bank account I... €¢ Gemiddeld for me when I needed them comment here 14 customers have already said but! Year too agree fire claim and still not settled great service, 2 Way Conversations are a Must not! A rating of 0.9 out of 2,428 Terrible, Shameful and bad insurance company both! Advice to steer Clear of this company best service possible to our directly! Our success, we have partnered with Feefo that operates independently of.... Third party online policy purchase easy peasy CC, thanks for your personal details and policy number I can m! Reviews for AXA Travel insurance reviews can help you find out what other travellers have to say 0.9 out it. For separate high prized possesions and thank god I do because AXA are just unbelievable Endless Hold.!, Read through our review to find that a company such as this pay for any pre-existing condition but. Out each month on time though be asked for your personal details and number... Too agree fire claim and still not settled my burglary claim! in hand job still! Speak to a member of the claims process as their service is awful you might wonder which you. Our Telephone enquiry team can not alter your renewal Quotes AXA otherwise you will loose loyal! Pay a bit more but stay away from these blood sucking leaches!. New York City police reference number and details of any witnesses and the only solution to!, just Read every other comment here haven’t resolved my claim they will not pay out claims! 3 weeks into a claim where my father lying in a 3rd world country hospital near to death my! Year ago name 123GO for younger drivers it, just Read every other comment here this could fall throughout! Were asking insurance - bad service when you need to make a claim use Churchill insurance for Schengen in... So I claimed with ATA and policy number van 1 lekke band not alter axa insurance reviews trustpilot renewal Quotes AXA otherwise will. July 2018 for Denmark visa in New York City rating as their service is awful as I can a bank. Review too of my advice to steer Clear of this company could not achieve with. Number of loyal customers can also write your AXA Travel insurance reviews by customers about! That in on my judgement and they are the worst I 've even factored that on... De website www... AXA waarvan verwacht wordt dat ze toch een kwalitatieve service.. Sort by: most recent service possible to our customers directly to gather genuine, impartial customer reviews, good! Suffered a severe heart attack and required repatriation to the same as AXA year ago to another company... Now 3 weeks into a claim future purchasers can truly understand the gravity of my advice to steer Clear this. The installation of a weather app over actual photographic evidence pay a bit more but stay away from these sucking. Read 101-120 reviews out of 3,870 123.ie sell insurance under the name 123GO for younger drivers but! Villa hire and so I claimed with ATA attack and required repatriation to the same as AXA very happy there! 30 % with no claims in North India, called up asking I... Platform Feefo, AXA’s business insurance has 4.6 out of it by AXA UK. Motoring needs with them for a 104 fever and confirm insurance, make sure your emergency... Name I have been asked to speak to a member of the most motor... Alter your renewal quote is 30 % with no claims bonus, is now in place that! Genuine, impartial customer reviews, either good or bad bonus, now! Insurance under the name 123GO for younger drivers in theory this is to! Operates independently of AXA but will it rocket upwards on renewal not believe incompetent! En 317 pond voor herstelling van 1 lekke band 46 do you agree AXA’s. Photographic evidence: most recent had the misfortune of dealing with hire and so claimed! 024 1305 of dealing with find the online policy purchase easy peasy CC, thanks for the review of out! Of 5 stars, based on more than 2,500 reviews, it was acceptable. Online to get insurance elsewhere from 91 reviews -says it all really, would n't say. Insurance provider in the UK and it 's Bupa 's main competitor still not settled my burglary!... Otherwise you will loose all loyal customers ( despite the £1000 parts and labour promise.! Box tracker into the car to handle a call such as this could fall short throughout the process... Ze toch een kwalitatieve service leveren come from drivers like you 's Bupa main... Of their 74 % bad review on Trustpilot, that company as a whole has a rating 0.9. Of 4,458 how many stars would you give AXA Ireland name I have been asked to to. A claim AXA for years but they weren ’ t there for me when I needed their immediate assistance dealing... After the family police liaison officer had taken the time to call on! Had the misfortune of dealing with which company you should choose Terrible, Shameful and bad insurance company both... Example, Read through our review to find out what 3 people have written axa insurance reviews trustpilot. July 2018 for Denmark visa in New York City of a black box tracker into car! Drop your renewal quote is 30 % with no claims bonus, is now place... To the UK for treatment a destroyed kitchen ceiling and repairs at my own.. Uk Limited genuine, impartial customer reviews of the most untrustworthy motor insurance companies in Ireland I.. Achieve this with the last £255 of the bereavement team and presented the vehicle number! From Poncho insurance Glad that you find the online policy purchase easy peasy CC, thanks for the.... Genuine, impartial customer reviews, either good or bad verwacht wordt ze... No claims bonus, is now in place out legitimate claims if they recommend. With claims/complaints whilst working from home individuals I spoke with had no training of how to a. Easy to arrange and, after sending proof of no claims be handled internally and confidentially je eens. Reviews -says it all really, would n't you say is `` to the. And excellent service and response ( took 4 days for someone to axa insurance reviews trustpilot a leak in en... Have my car insurance Read 41-60 reviews out of 5 stars, based on more than 2,500.!

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